{"id":116,"date":"2016-01-02T09:59:38","date_gmt":"2016-01-02T09:59:38","guid":{"rendered":"http:\/\/cldpltd.com\/?p=116"},"modified":"2016-01-20T09:55:14","modified_gmt":"2016-01-20T09:55:14","slug":"test","status":"publish","type":"post","link":"https:\/\/cldpltd.com\/?p=116","title":{"rendered":"&#8220;That&#8217;s how we&#8217;ve always done it&#8221;"},"content":{"rendered":"<p>A reply that never fails to make me question why the opinion of the individual, their own voice, their ideas and innovations, has been removed. What\u2019s the reason? Is it corporate brainwashing or, more relevant, that individual\u2019s fear of change.<\/p>\n<p>If it\u2019s fear of change, do these individuals believe that ALL change gives rise to \u2018more work for them\u2019 because they have to be involved in a change of process, or use a new system, or restructure so have to take on additional workload.\u00a0 I wonder what their thoughts would have been at the invention of the wheel <em>but we\u2019ve ALWAYS walked)<\/em>, or the computer <em>(but we\u2019ve ALWAYS hand-written everything)<\/em><\/p>\n<p>Like growing up, growing old and paying tax &#8211; change is an inevitable thing and as a change agent I feel it\u2019s my job to help support the physical change but also feel it\u2019s my duty to help the change the mindset; help ease the worries of change within the community involved and those outside of it. I even apply my skills in my personal life.<\/p>\n<p>About 5 years ago, my Nan had her first introduction to change \u2013 routine was her mainstay, she loved her processes. The family purchased her a DVD recorder to replace her old VHS (that\u2019s a tape player for anyone born after 1990 \u2013 Google it if you need to). For decades, she had recorded her soaps over and over again on VHS tapes; she had loads of tapes, all neatly labelled and catalogued going back to the days of who killed Dirty Den (the first time). As you can imagine, she wasn\u2019t keen on the idea; she had concerns and confusion over how a simple disc (that\u2019s she more used to listening to music on) will hold ALL of her soaps, and her process was changing. She feared she would have to do MORE work learning a new process so she can record to a disc. \u00a0I took the time to explain to her; to show her; to coach her through \u2013 and she\u2019s never looked back!<\/p>\n<p>&nbsp;<\/p>\n<p>Experience like this has taught me that although change is inevitable, people\u2019s engagement of it isn\u2019t instant. Sometimes the business value of change is overshadowed by the individual\u2019s apprehension. That\u2019s why I know it\u2019s critical to understand the thoughts and feeling of stakeholders impacted. In my Nan\u2019s case, she learnt that her VHS tapes were now \u2018unsupported\u2019 technology. In business, change could be anything. Change should be about making people\u2019s lives better, making systems more efficient, growing the business; but not at the expense of people\u2019s engagement and understanding as a result which is why I always ensure time is dedicated to communication, understanding and support.<\/p>\n<p>I often ask stakeholders \u201cIf you would set how it was to \u2018always be done\u2019 now; what would that look like? What would that feel like now?\u201d It starts a great conversation about things that aren\u2019t working and how this could be improved. By the end of the conversation they realise they are inviting change, they are being innovative, and I\u2019m proud to assist them in making that change.<br \/>\n<strong><br \/>\n<\/strong>Final thoughts:<br \/>\n\u2013 Change is inevitable\u00a0but people\u2019s support isn\u2019t<\/p>\n<p>\u2013 Understanding the engagement needs of stakeholders is key to implementing a successful change<\/p>\n<p>\u2013 My Nan has a few more DVD\u2019s now and continues to record her soaps to this day (at 78!), proving anyone, given the right support, responds to change<\/p>\n<p>&nbsp;<\/p>\n<p>Between us as CLDP Ltd. we\u2019ll be writing blogs on lots of different topics so we\u2019d really value your thoughts and opinions \u2013 get in touch by posting below.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A reply that never fails to make me question why the opinion of the individual, their own voice, their ideas and innovations, has been removed. What\u2019s the reason? Is it corporate brainwashing or, more relevant, that individual\u2019s fear of change. If it\u2019s fear of change, do these individuals believe that ALL change gives rise to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"_links":{"self":[{"href":"https:\/\/cldpltd.com\/index.php?rest_route=\/wp\/v2\/posts\/116"}],"collection":[{"href":"https:\/\/cldpltd.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cldpltd.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cldpltd.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cldpltd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=116"}],"version-history":[{"count":3,"href":"https:\/\/cldpltd.com\/index.php?rest_route=\/wp\/v2\/posts\/116\/revisions"}],"predecessor-version":[{"id":122,"href":"https:\/\/cldpltd.com\/index.php?rest_route=\/wp\/v2\/posts\/116\/revisions\/122"}],"wp:attachment":[{"href":"https:\/\/cldpltd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=116"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cldpltd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=116"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cldpltd.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}